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Complaint Details
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LG India Ltd

Posted byUMA CHAKRABORTY 
Organization / Product Details
Organization Name
LG India Ltd
View all Complaints against this organization
Organization e-Mailhnchakraborty@yahoo.com 
Product/Service DescriptionLG LCD TV, MODEL-26LG30, INVOICE NO.-
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMiss SAGATA, REGIONAL MANAGER 
Complaint Details

I have purchased one LG make LCD tv from Khosla Electronics, Kolkata on 15/04/2009. The model no. is 26LG30. The TV is under 1 year warrenty. The set is out of order from 26/05/2009 and a complaint no. 52610220 was lodged with LG on 26/05/2009. The LG representative visited twice on 27th and 28th may respectively and on 28th he has removed one spare part from the set. he assured us to replace the spare within a day or two. Later no reponse was shown by LG and another complaint no. N9C60209320 was lodged by me on 02/05/2009. I also talked to their regional Manager Miss Sagata regarding this but inspite of lot of assurances the set is not yet repaired. I have also demanded for immediate replacement of the set but the company is not entertaining my request. My TV is ot of service for the last 11 days.

Name: UMA CHAKRABORTY
Address: SUDAKSHINA ESTATE-B, RAJA S.C MALLICK ROAD, FLAT-M1/4, KOLKATA-700047.
Ph: 033-24305038, Mob: 9874019558
TV: 26LG30
DATE OF PURCHASE: 15/04/2009
DEALER: KHOSLA ELECTRONICSPVT. LTD, 110 RAJA S.C MALLICK ROAD, KOLKATA-700047
COMPLAINT NO: 52610220 DTD. 26/05/2009 and N9C60209320 dtd. 02/05/2009 

Solution of your complaintIMMEDIATE REPLACEMENT OF THE SET. 
ActionI WILL AGAIN APPROACH THE CONSUMER FORUM. 
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