I bought a ticket of Bangalore to Hyderabad on 2 nd june 2006 by Indian Airlines under unchecked fare scheme. Now I want to cancel it , but it says I cant cancel it . I want to say that if u look at the cancellation details on the front page of website , it says that you can cancel the tickets . It does not specify normal fare or unchecked fare.
Do not know.
Reason for Complaint
10(in a scale of 1 to 10)
Name of the Company Employee
I booked ticket under unchecked fares. the website is very confusing . In front page if one looks at cancellation rules , it says one can cancel tickets , however only when you look at cancellation rules under net ticket , it says one cant cancel or prepone under unchecked fares. There is no transparency and no similarity . I say , they should have atleast mentioned in front page cancellation rule , that the cancellation rules are different for the net ticket unchecked fares. I feel cheated and caught in trap.
Solution of your complaint
Give me right to prepone/postpone or cancel ticket and mention it clearly in their website.