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Complaint Details
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EXIDE INDUSTRIES LIMITED

Posted byAJAY SINHA 
Organization / Product Details
Organization Name
EXIDE INDUSTRIES LIMITED
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionONE 12 VOLT EXIDE CAR BATTERY FROM M/S.LAMBA AGENCIES (P) LTD CASH MEMO NO.4126 DT.04.02.06 BATTERY TYPE MFS40SV
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeBAT-MOBILE SERVICE AGENT TWICE & DEALER ONCE 
Complaint Details

I HAVE PURCHASED A NON-SERVICEABLE 12 VOLTS MARUTI 800 DX"S CAR BATTERY FROM M/S. LAMBA AGENCIES (P) LIMITED (AN AUTHORISED AGENT OF EXIDE INDUSTRIES LTD) ON 04.02.06 WITH 3 YEARS WARRANTY, SINCE THEN MY NEW BATTERY HAS BEEN DISCHARGED THRICE TILL DATE. THE FIRST TIME IT HAPPENED IN MAR06 WHEN I APPROACHED THE DEALER WHO SAID THIS MAY HAPPEN AND RECHARGED THE BATTERY. THEREAFTER, ON 16.05.06 THE CAR BATTERY AGAIN GOT DISCHARGE THE BAT-MOBILE SERVICE AGENT VIDE HIS FORM SR. NO.13299 DT.16.05.06 PROVIDED ME LOAN BATTERY WHICH IT WITH MY NEW BATTERY AFTER RECHARGING. AGAIN ON 24.06.06 (TODAY) MY NEW BATTERY AGAIN GOT DISCHARGED, I CALLED BAT-MOBILE SERVICE, WHO VIDE THEIR FORM SR.NO.14061 DT.24.06.06 STATED THAT MY BATTERY IS AGAIN DISCHARGED.

HOW CAN I NEW CAR BATTERY PURCHASED IN FEB06 DISCHARGED THRICE IN FOUR MONTHS, IS MY COMPLAINT TO EXIDE INDUSTRIES LIMITED / LAMBA AGENCIES (P) LIMITED. I NEED THIS CAR BATTERY TO BE IMMEDIATELY REPLACED WITH NEW BATTERY. 

Solution of your complaintMY CAR BATTERY WHICH IS UNDER WARRANTY PERIOD AND HAS BEEN DISCHARGED THRICE IN FOUR MONTH NEEDS TO BE REPLACED IMMEDIATELY BY EXIDE INDUSTRIES LIMITED. 
ActionI WOULD GO TO CONSUMERS REDRESSAL FORUM. 
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