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Complaint Details
Pending

ajanta mukherjee

Posted byajanta mukherjee C/o tk mukherjee 
Organization / Product Details
Organization Name
ajanta mukherjee
Organization e-Mailmukhwerjeetapaskumar@yahoo.co.in 
Product/Service Descriptionnokia,1108
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating3(in a scale of 1 to 10)
Name of the Company Employeepoddar telecom,ranchi 
Complaint Details

one new set model 1108 had only white screen without displaying any thing.Handed over to Poddar telecom,Hari OMtower,circular road ,ranch for repairing on 10.6.06 and advised to collect the repaired one after sevendays. (job order No 170434038/060610/58).On 17.6.06 I went to collect the repaired set from them.it was told that it would take another few days. .However they told to remind them after 3/4 days about the progress.After 4 days it was again reminded to them and it was told that it would take another 25 dayssince it had been sent to caicutta.They could tell me the contact No of calcutta or the reference no .Iunderstand the set is still lying with them.Igot only one set and I am very much shocked about the performance of Nokia product and the condition of the said service station.I am now repenting after purchasing your product.
TK Mukherjee,Qr No 2C/68,Jawahar nagar colony,Kanke road,Ranchi
phone 0651-2232914.9954589600(lying with your dealer) 

Solution of your complaintChange the service station to have more accomodation for customer.Accelerate the pendency. 
Actionwrite to your CEO . 
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