Sanjay Gandhi Post Graduate Institute of Medical Sciences, Lucknow
|Posted by||Dr. Dheeraj Khetan |
|Organization / Product Details|
|Sanjay Gandhi Post Graduate Institute of Medical Sciences, Lucknow|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||Nokia, 6600, |
|Warranty Status||Under Warranty.|
|Reason for Complaint||Customer Service |
|Complaint Rating||7(in a scale of 1 to 10)|
|Name of the Company Employee||Do not Know |
The log function of my mobile was not working since 15th june 2006. Also, sometimes none of the buttons would stop working ( specially the push button for dialing 8, which is not working since then). For this I went to the Nokia working station situated at Hazratganj, Lucknow. They returned my handset after long ques and a wait of one week saying that it is repaired.
Now the problem has even worsened, any of the push button stops working any time or at times, if I press any button just once- it may be remain pressed for say 30-35 times (8 is still not working).Although the log function has been restored now, there is no way that I can use this hand set any more.
|Solution of your complaint||some one who has the expertise and knowledge in repairing the mobiles should attend to me immideately and rectify the problem as I am a Doctor in a reputed institute and have argent calls from patients to attend. If Still the problem persists- this hand set should be replaced with a new one. |
|Action||Not purchase any Nokia product in future and try to find if there is any way the consumer forum can help me out |