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Complaint Details
Pending

AIRTEL

Posted byvidya sagar 
Organization / Product Details
Organization Name
AIRTEL
Organization e-MailAirtel.Corporate@bharti.com 
Product/Service DescriptionAIRTEL POST PAID CONNECTION
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeBiswojit Sinha;- CUSTOMER SERVICE 
Complaint Details

customer of AIRTEL corporate postpaid connection since dec2004.
as a corporate connection it must hv CUG facility for which i took this connection.
but becoz of airtel customer service CUG not activated on my mobile no 9871033656 .
then i start follow up with the customer service.My contiouns followp of 15 month goes in vain.
finally when i told one AIRTEL executive that i will buy one more connection if u solve my problem.he assured me that he will solve the problem.
finally on 25 may 2006 CUG facility activated on my no. and i took one new coonection (9871512525).but after collecting the payment of new connection CUG facillity AGain deactivated on after 5 days(30 may 2006).

then again i start followup with airtel. now they are saying that u hv CUG facility but u r not been able to get the banifit of the same.dont no way.

this complaint is the final hope for me. if my problem not solved after this i will disconnect the connection to get peace of mind.

vidya sagar
9871033656,9871512525
sunbean auto
gurgaon


 

Solution of your complaintcug benifits in bill 
Actiondisconnect the connection 
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