Rayns Upholstery & Imported Sofa Sets, Kharodi Village, Marve Road, Malad (W), Mmbai - 95 Mobile : 98927-35086
|Posted by||Mrs. Juliet Paiva |
|Organization / Product Details|
|Rayns Upholstery & Imported Sofa Sets, Kharodi Village, Marve Road, Malad (W), Mmbai - 95 Mobile : 98927-35086|
|Organization e-Mail|| |
|Product/Service Description||Made to order Furniture Order No. 001 dated 31/03/06|
|Warranty Status||Not Under Warranty.|
|Reason for Complaint|| |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Shabbudin and Shahid |
Had placed an order with Rayns Upholstery & Imported Sofa Sets (made to order furniture) for bed + wardrobe set. Total Cost Rs.46,000/-. Had made advance payment of Rs.20,000/- on 31st of March 2006, for which I have an Invoice. However have not received delivery til date. Repeated calls/reminders/visits have proved futile. I have come to the conclusion that Rayns has no intention of returning my money or making my furniture as its now been more than 3 months. They are also avoiding my calls. I have a feeling that they are trying to wrap up business and disappear.
Can you please help. For a middle class person like me 20,000/- means a lot. It took me a years saving to finally get a bed+wardrobe set made for my bedroom but unfortunately I have come across Rayns who I have come to believe are big cheats.
I came across them at a Furniture Exhibition held at World Trade Centre where they had put up a stall. I purchased a soft set from them. I really liked the word done on the sofa set and therefore went back again to them to place an order for my bed + wardrobe set.
They are also knows as Dream & Decor (however they issue bills in the name of Rayns). Also can you please let me know if I should register an FIR.
|Solution of your complaint||I am not sure. You will have to tell me. |
|Action||I will probably have to go to the police |