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IDEA Cellular

Posted byAnand Khanna 
Organization / Product Details
Organization Name
IDEA Cellular
Organization e-Mailccare.dl@ideacellular.com 
Product/Service DescriptionMobile Number 9891935049
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintUsability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeVed 
Complaint Details

This is the grievance against IDEA Cellurar Service Providers in Delhi and NCR region. As per the condition my validity of number (9891935049) usage has been expired on 22/07/2006. With due to recharge the number I have recharge my number from easy recharge. But after recharge neither validity is been extended nor any balance has been updated in my account. Even asking from customer care executive the disgusting response was recieved in which he said that you can not do any thing against the company it is our condition that you should ask before recharge from us, we can not help you in this matter.
 

Solution of your complaintShould provide me validity as per the default recharge has been provided to the cutomer. 
ActionJudicial action should be taken against company. 
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