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Complaint Details
Pending

Hutch Essar

Posted byAjay Kumar 
Organization / Product Details
Organization Name
Hutch Essar
Organization e-Mailajay1.kumar@gmail.com 
Product/Service Description
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeYogesh, Sapna, Khan, Chanakya 
Complaint Details

My prepaid number is 9886104081 and my balance was Rs. 25 (approx) last week of last month. Then I realized that I am unable to make/receive calls because my balance was Rs. 5 (negative). When I called up customer care I was told that Rs 30 was deducted from my account because Hutch has activated Caller Tunes without intimating me. Then I asked to deactivate the caller tunes and transfer back Rs. 30 to my account. Everybody keeps telling that it will done in 24 hrs but nothing is been done in last 5 days. I am really frustrated with the Hutch Customer care service.  

Solution of your complaintTransfer Rs. 30 back to my pre-paid account. 
ActionI am not sure. may be I will switch to Reliance. 
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