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samsung india electronics pvt. ltd.

Posted byBHARAT JAIN 
Organization / Product Details
Organization Name
samsung india electronics pvt. ltd.
Organization e-Mailsamsungpromotion@zed_axis.com 
Product/Service Descriptionsamsung17"lcd monitor Syncmaster740N,HA17HHBL310856
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintOther 
Complaint Rating3(in a scale of 1 to 10)
Name of the Company EmployeeMANOJ KHANDELWAL,JAIPUR 
Complaint Details

COMPANY ADVERTISED THAT A LASER PRINTER ML1610 WILL BE GIVEN FREE ON PURCHASE OF 17" LCD MONITOR. I HAD PURCHASED THE MONITOR WITH IN THE SCEME TIME AND COMPLETED ALL THE REQUIRED FORMALITIES FOR THE RECEIPT OF PRINTER.THE STIPULATED TIME PERIOD TOLD TO ME WAS ONE MONTH .

BUT TILL DATE i.e.5 AUGUST,FOUR MONTHS AND FIVE DAYS,I HAVE NOT RECEIVED ANY PRINTER.THE COMPANY PERSONALS ARE JUST ASSURING FOR NEXT FEW DAYS EACH TIME I CALLED THEM.THIS IS HAPPENING FROM LAST 3 MONTHS.

I HAD PURCHASED THE MONITOR FOR MY SHOP.THE INAGURATION WAS OVER ,IWAS UNABLE TO USE MY CUSTOMER SOFTWARE DUE TO LACK OF PRINTER.I WASTED A LOT OF MONEY IN CALLING TO DELHI OFFICE FROM WHERE I NEVER GOT PROPER RESPONSE. 

Solution of your complaint1.MY PRINTER SHOULD BE PROVIDED TO ME IMMEDIATELY. 2.PROPER COMPENSATION FOR LOSS OF MY BUSINESS DUE TO DELAY IN AVAILIBILITY OF PRINTER. 3.COMPENSATION FOR MY MENTAL HARRASMENT AND EXPENSES.  
ActionI WILL DEFINATELY GO TO MEDIA AND ALSO TAKE LEGAL ACTION AGAINST COMPANY AND ALL RELATED PERSONALS 
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