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Complaint Details


Posted bySurjeet Singh 
Organization / Product Details
Organization Name
Product/Service Descriptionwhirlpool 180 L G Royal WA SS- 134a THK 1340model no: 9128 invoice no: 7533 product code : 17539 system bill no: 27315/23
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMD. Taher who is supervisor of spencers 
Complaint Details

The purchased refrigetor from spencers is not good. There are many defects in the refrigerator like it has a slope at one side i e left side and the door of the refrigerator gets closed were fastly whereever we open it. The model that they have given us is defective piece and i have been approaching MD. Taher from past 20-25 days but the officer who is supervisor for spencors says will be sending the representative of WHIRLPOOL and the representative who approached us was not able to find solution instead he directed me to some other senior of WHIRLPOOL who was also helpless and was saying to replace it with other model and when i went again to spencars located in hyderabad at golconda x road stating the officer (MD. Taher 27632692/94/96 extn 240) told to replace the refrigerator he was not agreeing and was saying do wat ever u want and gave an other officers name and mobile no Raj 9948116114 but all in vain I had to waste nearly Rs.500 as an expenses on the issue which never resolved hope this time you people will be helping me and i really need a help from you. 

Solution of your complaintHopping the mentioned refrigerator will be replaced with a good one that too quality refrigerator and taking an serve action on the dealers and sellers for ignoring the customers like us and i would be paid for the damages I want the reply and status of the complaint on my personal e-mail ID 
ActionI would be filing a case in consumer court 
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