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Complaint Details


Posted byShikta 
Organization / Product Details
Organization Name
Organization e-Mail 
Product/Service DescriptionHutch Agent
Warranty Status
Complaint Details
Reason for ComplaintOther 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeAskon Marketing services (Hutch) 
Complaint Details

I am Shikta Srivastava working with Siemens, a subscriber of HUTCH in respect of a postpaid mobile connection. I am really very peeved with HUTCH agents. The whole story I want to narrate you in details, so that you can understand my problem and see how your agents make people fool.
I got the connection from agent Suresh (Phone No. -9886999617 Working with Askon Marketing Services Address- #278, 5th Main 6th cross, Indra nagar 1 stage Bangalore-38), I have asked him for STD pack( Rs 1 for all STD calls) but he gave me Talk corporate 249(Rs 2 for STD call) connection mistakenly.Because of his mistake I had to pay double amount of what I was supposed to pay.
He promised me to give me an offer in which I will be getting Rs 200 deduction from my bill for 3 months to compensate this bill amount. At the end of the month he came and told me that I cant give you this month, will make it for next month. Every time he says the same.
Why should I pay double amount for his mistake. Suresh keeps bluffing with other people also as few of my friends have the same complain.

Solution of your complaintThe bill amount should be chrged according to the desired "STD pack (Rs 1 for STD calls)" and remaining amount should be adjusted to the next bill. And action should be taken on Suresh, because of his mistake not only me other people are also facing problems. 
ActionI am very peeved with this kind of treatment and will file a complaint with Consumer Form if you donít take any action.  
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