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Complaint Details

TATA Indicom

Posted byDominic Fernandes 
Organization / Product Details
Organization Name
TATA Indicom
Product/Service DescriptionTATA Broadband
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintOther 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeNayan Vadel(Team Member) Abbas (Team Leader) 
Complaint Details

This is second incident that has happen for me with TATA Indicom. Following are the complaints in Details

1) My brother bought TATA indicom Connection because there was Internet Connection they were giving with the Handset after connecting Data Cable.They provided us with the Handset but did not provide us with The Data Cable for which we had to go at variety of places but non of the Shops of TATA indicom franchises provided us with same data cable we also spoke to the Call centre people based in pune, even the Team leader over there could not provide with solution but they were not getting hesitated to give us wrong information and conclusion.So the next day my brother when to the TATA indicom franchise to return back the HANDSET but over there he was charged Rs 900 only for 2 Day. and in the next month we got a bill of Rs 1500.This was a Pathetic situation. TATA had a good brand name but they have lost it after coming in the TELECOM business

2)I again took TATA Indicom broad band conection but agin the same problem i had to face because I paid Rs 900 to Mr. Nayan Vadel for the internet connection on 18 June 2006 but i did not get the connection till now (12 August 2006) I call him up on 30 June 2006 he told me that he himself would return me back the amount But as usal Did not turn up  

Solution of your complaintTATA should stop going with Telecom sector According to me the best soution is give back my money with interest 
ActionI would like to take the Customer relation officer of TATA Indicom to Court 
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