Mr. K. L. Saini Branch manager42. Industrial Area Phase Ii,
I have purchased a mobile set Philips fisio 820 (Distributed by firstmobile india (P) Ltd From mobile world sector 22B chandigarh on Date 8/04/03
Mobile set was not worked, Philips co. replaced my mobile on 20/11/03 by philips fisio 826
This mobile set also stop working in sept 04
I submitted my mobile at firstmobile india service center which placed at manimagra chandigarh on oct04.
Service center not repaired my mobile and sent back to me They told me that this mobile not repairable if you force its repairable cost will very high around Rs.2000 and it will be paid by you because your mobile set warranty is expired(They calculated warranty from the purchase date 8/4/03 of first mobile set fisio 820 one year)
I leaved my hopes.
One day in may 2006 i registered my opinion regarding philips mobile and write my experience in net
I received a call from Philips representative to submit mobile in ELECTROMOBILE philips service center date 3/5/2006 which placed sco 97 ground floor,sector 44 B chandigarh
I submitted my mobile on 4/5/2006
I received my repaired mobile after paying Rs. 730/- on 28/6/06
Mobile set again not worked i once again submit this mobile on philips service center on 29/6/06
this time I received my mobile at the end of july 06
mobile again not worked and submitted to Philips service center on 11/8/06
After two time repairing mobile set could not worked upto 10 days.I received a call from philips representative on 14/8/06 to pay more money for repairing this mobile
Why should i pay .i already spent 7000/-at purchase and 730/- on repair, even both mobile set could not give good service upto one year.
Mobile model fisio 820 & 826
Purchase date 8/04/03
Dealer name Mobile World
serial_number : 350053699803859 of fisio 826
350053698295520 of fisio 820
Solution of your complaint
MY MOBILE SHOULD BE REPAIR WITH AT LEST 6 MONTH WARRENTY AT FREE OF CHARGE OR IT SHOULD REPLACE