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Complaint Details

GMAC Finance

Posted byArthur McMillian 
Organization / Product Details
Organization Name
GMAC Finance
Organization e-Mail(651)367-2000 
Product/Service DescriptionA car loan. The loan was for a 2000 VW Jetta - VIN # 3VWSA29M5YM010990
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintOther 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeemany - the last is "Clinton A" - he wouldnt give me his last name 
Complaint Details

My ex wife, unbeknownst to me, bought a car for her daughter by forging my name. We were divorced three years ago (september 2003) and the car was dumped in my parking lot with a note that said "I cant afford this car - its yours now". So I assumed payments. I had to file for bankruptcy because she hit me with quite a few bills - about $50,000 - that I got stuck with in the divorce. When I filed bankruptcy I kept the car separate so that I could pay it off.

I called GMAC in September of 2004 to find out what the pay off was and how much the payments are and was told my their representative (I did not get her name, but it doesnt matter as when they write their "notes", they put in them anything they want) that I had 23 payments of 323.23 dollars left. Ive paid GMAC dilligently, every month, with last month being the final payment.

I called in today (August 25, 2006) to find out how to go about getting my title and was told that I still owe $1,438.27 on the car. I explained what I had been told and he said (Clinton A - wouldnt give me his last name though I asked for it repeatedly) that there is no record of my call on that date. He went into great detail about the payment history and all sorts of missed payments, and something about a .50 cent a day charge on something to do with the original loan and I asked him to email me a copy of the payment history which he said he would do. He then got my current address and my email and told me he would NOT email me (as apparently GMAC doesnt do that sort of thing) but he WOULD mail it to me.

I want why GMAC has added almost 1,500 to the price of the car and what I can do to make these weasels adhere to their original agreement.

Thank you for any help you may be able to offer.

Arthur McMillian 

Solution of your complaintNothing. GMAC is the most crookd company I have ever dealt with. They lie about my contacting them, they lie about payment schedules and monthly payment amounts, heck, he JUST lied to me about sending my payment history via email. I would like for them to honor what I was told in September of 2004 - that I had 23 payments of 323.23 each - which I made. This would mean that I no longer owe them any money and should be able to get my title. 
ActionI dont know.  
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