hcl infosystem ltd.
|Posted by||ANJALI SAXENA |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||hcl, pc ezeebee,01674 dated:25.03.2005|
|Warranty Status||Not Under Warranty.|
|Reason for Complaint||Quality |
|Complaint Rating||6(in a scale of 1 to 10)|
|Name of the Company Employee||SHAILESH,SENIOR HEAD,HCL AUTHORISED SERVICE CENTER,LUCKNOW |
I had purchased computer from your hcl company on 25.03.2005.after 11 months the motherboard of my pc got down.it was replaced by your company but still it is not working properly. it got out of warranty period after one month of the replacement of motherboard.my pc is now out of warranty period and the company is not ready to take any action regarding this problem because it is out of warranty period.
|Solution of your complaint||if motherboard life of one month what will be the use of purchasing the high quality product of your HCL company. |
|Action||matter will be forwarded to print media & electronic media regarding your quality . |