I have purchased a washing mechine 2 years back. It has started giving noice.We have complaint for it at service center, in july, 22. One service engineer(Mr Josi) came and given estimeted cost of repairing. but after that no one turnup to pick the mechine. we made reminder call more then 50 times. Every time they( MS Vasundhra, MS Bindiya, MS tannu, Mr. Sanjay, Mr Anupam) assure me to provide service within 24 hrs. I asked them, if it is not possible from your side, let me talk to ur senior or management, but they donot pass the call. They are not even, giving address of service centre so that i can go there and talk to the concern person. Day by day mechine is going worst. if Whirlpool donot want to provide service, they can tell it. so that we can get my mechine repaired before it get dumb.
Can you please manage the things and let us come out of problem? of advice me how can I complaint to consumer court for delay of service.
my contract number is 9810581623.
My address is 156B Ashoka Enclave Main , Sector 35 , Faridabad.
We had complaint at service center of whirlpool, my complaint no is HR070600353 on 22nd of july. from land line no 01294126156.
with best regards