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nokia

Posted byYATINDER GARG 
Organization / Product Details
Organization Name
nokia
Organization e-Mail 
Product/Service Descriptionnokia/ 119343506/ nokia/model no. 6600
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMR.VASHISHTH 
Complaint Details

THE HANDSET I AM HAVING GIVE 3-4 TIMES AT PANCHKULA SERVICE CENTRE..WHEN THE THINGS GONR BEYOND THEIR CANTROL, THEY TOLD TO TAKE THE SET TO SEC-22, CHD.IN THE MONTH OF JULY..THEY GAVE IT BACK ON 05/08/06. AGAIN THE SET STARTED GIVING TROUBLE.I AGAIN GAVE THE SET AT MANI MAJRA CENTRE..WITH NO. OF COMPLAINTS MENTIONED IN THE JOB SHEET NO.119343506/ 060820/18 . FOR THE REPLACEMENT OF SET WE CONTACTED MR VASHISHTH AT SEC--22.BUT HE REFUSED TO DO THE SAME.AND SAID THAT IT WILL BE REPAIRED ONLY..AND THEN FURTHER TOLD TO CONTACT MR KALSI..AT NO. 9872555591 . ON MAKING CONTACT WITH MR KALSI, HE ADVISED TO MAKE COMPALINT AT HELPLINE NO.30303838.WHICH PERHAPHS IS NOT A HELPLINE RATHER A HELPLESS LINE IN IT SELF.. MOREOVER THERE IS ALWAYS A GRAND FAIR AT SEC-22 SERVICE CENTER . YOU NEED TO HAVE 2-3 HOURS SPARE..NOBODY REPLY AFFIRMATIVE..TECHNICIANS ND EXPERTS MAKE THE THINGS VIABLE ONLY MOMENTRY, WHICH FALLETRS 2-3 DAYS AFTERWARDS..IT IS THA SERVICE OF A MULTINATIONAL..??? ALTOGETHER HOPELESS,WITH NEGATIVE APPROACH.
IF IT NOT REPLACED, I ;LL GIVE IT TO YOUR COMPANY AS A GIFT AND PROMISE FURTHER THAT IN FUTURE ILL NOT GO FOR NOKIAS PRODUCTS.AND ALSO ADVISE MY FRIENDS AND RELATIVES ABOUT YOUR DEALINGS.. 

Solution of your complaintREPLACEMENT ONLY 
ActionTAKE THE MATTER TO CONSUMER COURT 
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