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Complaint Details
Pending

BSNL, Chennai

Posted byS.K. Ashok kumar 
Organization / Product Details
Organization Name
BSNL, Chennai
Organization e-Mail 
Product/Service DescriptionFREQUENT REPAIR OF MY BSNL TELEPHONE.
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeDivisional engineer and JTO 
Complaint Details

From

S.K. ASHOK KUMAR,
BHARATHI NAGAR EXTENSION,
29 GOVARTHANAGIRI, AVADI,
Chennai-600 071.
Tel. No. 26550724.
BSNL Consumer No. 03301183900

Respected Sir,
Sub: FREQUENT REPAIR OF MY BSNL TELEPHONE.

From the past four years my Telephone line gets dead very often. Each and every time when it gets out of order. I complaint through Automatic Complaint Registration Facility (26551191). If I complaint through Telephone Exchange Complaint Nos.26551000, 26552000 & 26555000 they DO NOT RESPOND PROPERLY. It has become a regular incident that our phone line gets dead once in every 6 weeks.
I have even complained in person at the nearest Telephone exchange at N.M. Road, Avadi. Even then they donít give connection soon. They take their own time to clear the problem.
One of the BSNL Employee who came to my home said that ďIf you donít like to have this problem again you THROW BSNL and get TATA Indicom connection, so you donít get cable problemsĒ. I am a customer of BSNL since 7 Years. Who is he advice me to change to private Telephones? These sort of workers spoils BSNL name and Quality of work.
I request you to take necessary action on my complaint at your earliest please.
Thanking you

Yours truly,
S.K. ASHOKKUMAR
 

Solution of your complaintI need without breakdown of my BSNL Land line connection 
ActionBack pay of monthly rental. 
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