This is to inform you that I have purchased Maruti Esteem VXI (Car no. WB0 2W 3467) on 12.08.2006 from M/s. Dewar’s Garage Ltd. (4, Council House Street, Kolkata – 700 001) which was delivered to me on 01.09.2006 (though your dealer has informed me that the car will be delivered within 7 days). On 04.09.2006 the car has gone out of order and the same was send to Dewar’s workshop for repair. I am really sad to mention here that Maruti is selling cars without proper testing and the services provided by your authorized dealer is also unsatisfactory. Under the circumstances, I request you to kindly replace this car with another new car or refund my money.