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Complaint Details
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NOKIA

Posted byM.L MINOCHA 
Organization / Product Details
Organization Name
NOKIA
Organization e-Maildeepti_min2006@yahoo.com 
Product/Service Descriptionnokia 6255 RNKCTA080770 ,128408/ RNKCNE652288,633937
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeVENUS COMMUNICATION,ASHOKVIHAR 
Complaint Details

I bought nokia 6255 on 13th august 2005 just after a period of six month it started giving me troubles when i contacted the nokia customer care i was informed that there is some auto switch off problem and handset needs to be replaced after one month i got new replaced handset. again same problem reocurred just exactly after six month and when the same was notified to the concerned centre i was informed to my utter shock that my set is no longer covered under the warranty period as one year has expired.kindly inform me how could it be possible when for one whole month it was lying with them.More over nokia is such a reputed company and one cannot even imagine such a bad performance from their products.Kindly look at my grievances and replace my handset at the earliest considering it to be under warranty.In case of any query feel free to revert. 

Solution of your complaintmy handset need to be replaced and warranty to be extended. 
Actioni would be left with no other option but to approach consumer court for all the the mental agony i suffered because of my faith in your products and in future i would never commit the mistake of buying nokia products. 
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