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Complaint Details

abhishek motors pvt ltd.

Posted bylaxman sarma 
Organization / Product Details
Organization Name
abhishek motors pvt ltd.
Organization e-Mail 
Product/Service Descriptionhole wiring burned after first servising after 5000 km. when we went to service center they first refuse to give thje warranty. we talked the manager at last the agreed to giove ur the warranty but they now not response us n when we asked about the said problem they always told us that the parts r coming from pune . thhey told us that on 31st of august the parts r despatch from pune but still the
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeAbheshak motors pvt ltd. guwahati 
Complaint Details

Dear sir,
we r very sorry to said our problem. sir we thave brought a Tata spacio ST from abhishek
Motors pvt ltd. guwhati. we have run our said spacio for one month. when it runs 5000 km as per as manual we have to do first service. we went for first service. they done the first service. when we back from the service center whole electrification burned on the way. we went to the s/ center with our vehicle by polling. they shown the problem at first they refuse to do the job. first they asked money 10000 for electrification. we talked to the manager. at last they agreed to give us warranty. we wait them for 23 days but every time they told us that we have order the parts from pune they told us that parts is alredy despatched from pune on 31st of august. but still they
r not respondind us. we r help less now. we talked with Arup Sarma (tata motors) he also not help us. what can we do now. we r from poor family. we took this vehicle from private finanace. we have already losed mpre than 25000. the no of the said vehicle AS01 Z-9461 still lying at abhishek maotors service center. we asked for report of not able to do the job. they r refuse us to give the report also. plz help us from head office otherwise we have to go otherway.
Thanking u
Laxman Sarma
Bharat boro 

Solution of your complaintthey have to provide us the solution the said prob as early as posible 
Actionwe have go consumar court 
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