abhishek motors pvt ltd.
|Posted by||laxman sarma |
|Organization / Product Details|
|Organization e-Mail|| |
|Product/Service Description||hole wiring burned after first servising after 5000 km. when we went to service center they first refuse to give thje warranty. we talked the manager at last the agreed to giove ur the warranty but they now not response us n when we asked about the said problem they always told us that the parts r coming from pune . thhey told us that on 31st of august the parts r despatch from pune but still the|
|Warranty Status||Under Warranty.|
|Reason for Complaint||Customer Service |
|Complaint Rating||1(in a scale of 1 to 10)|
|Name of the Company Employee||Abheshak motors pvt ltd. guwahati |
we r very sorry to said our problem. sir we thave brought a Tata spacio ST from abhishek
Motors pvt ltd. guwhati. we have run our said spacio for one month. when it runs 5000 km as per as manual we have to do first service. we went for first service. they done the first service. when we back from the service center whole electrification burned on the way. we went to the s/ center with our vehicle by polling. they shown the problem at first they refuse to do the job. first they asked money 10000 for electrification. we talked to the manager. at last they agreed to give us warranty. we wait them for 23 days but every time they told us that we have order the parts from pune they told us that parts is alredy despatched from pune on 31st of august. but still they
r not respondind us. we r help less now. we talked with Arup Sarma (tata motors) he also not help us. what can we do now. we r from poor family. we took this vehicle from private finanace. we have already losed mpre than 25000. the no of the said vehicle AS01 Z-9461 still lying at abhishek maotors service center. we asked for report of not able to do the job. they r refuse us to give the report also. plz help us from head office otherwise we have to go otherway.
|Solution of your complaint||they have to provide us the solution the said prob as early as posible |
|Action||we have go consumar court |