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Complaint Details

Tata Motors Ltd

Posted byajeeb .s 
Organization / Product Details
Organization Name
Tata Motors Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptiontata indigo LX,reg no KL 16 c 1604
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

Respected sir,
I have the ownership of TATA Indigo LX (starry gray colour).It was delivered on 06-01-06 from kulathungal motors Thiruvananthapuram. {Reg no: KL-16 C 1604,
Engine no: 47510T14MUZPG6144, Chassis no: 607154MUZPF7063}
On first service time the fading of headlights and some burning in the bonnet paint due to corrosion were informed at the service centre (Kulathungal Motors).Then they said that they were responsible to change the bonnet and fender at the next service time (warranty).
During the second service time they changed two headlights and painted the bonnet as well as fender. Then m y car was subjected for painting from the date (21-08-06 to 01-09-06) that means nearly for two weeks at Kulathungal Motors. In that period first they painted the bonnet with an unmatched paint. With my complaint they changed the bonnet and painted it again with that unmatched paint. Again I complained for the same. Because of that they choose matched paint but there is no finishing (ie, there is an appearance of alternate colour change due to the improper painting) I also noticed the peeling of paint at the carís top mounting and
Beading colour faded .while traveling there is some abnormal sound from the frond seat
And clutch is not comfortable to use.
Being a TATA Indigo customer I expected a fully satisfied
Co-operation from your side about the defects of the vehicle and improper service given by Kulathungal motors .So please consider my problems and take immediate solution for your customer satisfaction. I am waiting for your immediate response
Thanking you
Yours faithfully
Ajeeb& Shaman ajeeb
Kunnicode (P O)
PH: 09447332282,9447863182
09447657747, 0475-2322452


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