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Complaint Details
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Navnit Motors, Thane

Posted byManish Mantri 
Organization / Product Details
Organization Name
Navnit Motors, Thane
Organization e-Mail 
Product/Service DescriptionMaruti 800 2nd service
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSayyed, Nirav Shah 
Complaint Details

I went to get my car serviced. In the evening after I got my car from the service center and was going home, the brake simply jammed the vehicle. I was unable to move the vehicle on the 3rd gear and there was some burning smell coming from the vehicle. I called up the service center but it had closed its operations for that day. Next day, when I came to the service center, they are blaming me for the brake getting jammed accusing me that I do not know how to drive properly. They are not ready to accept their negligence. Moreover, they are asking me to pay some 700 Rs. to get it repaired which is a problem created by them. 

Solution of your complaintThe service center should pay for the damage to my vehicle and ensure that such things are not repeated. 
ActionWhat can a person do in India? 
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