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Complaint Details
Pending

UPS

Posted byanthony j minunni 
Organization / Product Details
Organization Name
UPS
Organization e-Mail 
Product/Service Descriptionobscene delivery times
Warranty Status
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

three of the last four deliveries made to my home were delivered well after seven p.m. The last late delivery was made at exactly 8:05 p.m. I informed the driver that I would not accept any deliveries made after 6 p.m. The last delivery made last week was dropped off outside my screen door at exactly 5:55 p.m. and had all the earmarks of having been either stepped on or thrown about in such a manner that the packaging was completely crushed.
My environment is living in a gated community and at the next meeting of our association, I will propose "locking out" all delivery services after 5:30 p.m. thus allowing the driver on site to complete his/her delivery at a respectable time.
It should not surprise UPS officials that they are the ONLY negligent delivery service as FED-EX completes all of their deliveries long before the 3 p.m. hour.
Ringing door-bells in the dark can be construed as a definite safety hazard, gated community or not. I doubt that I will get one, but a reply from a UPS official would be greatly appreciated.
My email address is; inseparable2@mac.com 

Solution of your complaintA committment on UPS part that all night time deliveries will be halted in the name of safety and good community relations. 
ActionAs described in my complaint form, I will make a proposal at our next association meeting to "lock out" any and all delivery services at a reasonable hour, preferably 5:30 p.m. At the present time, the ONLY service delivering after this hour, is UPS. 
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