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Complaint Details
Pending

Videocon International

Posted bySanjay Gupta 
Organization / Product Details
Organization Name
Videocon International
Organization e-Mailsanjaygupta64@hotmail.com 
Product/Service DescriptionFully automatic Machine
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeePawan, Head After Sales Delhi 
Complaint Details

Struggling to get the washing machine repaired for the last 6 months. Company engineers visit, charge the service charges, changed parts but the machine is not working. Recently Charged about 2000/- after changing the parts but machine is non-functional. When approched, nobody gives a solution, complaints escalation system not known.Probably that is the reason why consumers get the machines repaired through outside engineers. 

Solution of your complaintRefund the money of the parts/service charges unnecessarily charged so that can buy a new machine of a repuerd company who can give a good after sales service.  
ActionFile a complaint in the cosumer court. 
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