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Complaint Details
Pending

vediocon international ltd.

Posted byR.Fotedar 
Organization / Product Details
Organization Name
vediocon international ltd.
Organization e-Mailcontact@videoconmail.com 
Product/Service Descriptionvediocon T.V 5412-R
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeeservice station vashi new mumbai 
Complaint Details

under money back scheme i purchased videocon model no. 5412-R. It had some brave features as 3CD disk and T.V. i was assured by the company that we have enough experience in making consumer goods and our latest version 5412-R will be smash hit with consumers. within 3 months of its purchase the CD system stopped functioning and when reported the Muland servicing station could not fix the problem and i was told to live with it. Recently few months back remote system failed. Vashi service station suggested to replace the remote unit. After few days I was informed company has stopped producing the parts for this model, so no remote is available. I want to ask MD Mr. Doot if he was not confident of this technology why the hell he introduced it in the market . What iam supposed to do with this t.v  

Solution of your complaintBest solution is to get me a new T.V in exchange of this one .I am ready to pay some small amount. 
ActionI may have to go to consumer court. 
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